Renting with PLAY couldn’t be easier. Here’s our signature rental process, in six simple steps:
Step 1: Browse Our Online Rental Shop
Explore our Rental Shop and discover a wide selection of top-tier, industry-standard equipment. Found something you love? Simply add it to your rental cart.
Not sure about pro audio or need assistance choosing the perfect A/V gear? Can’t find exactly what you’re looking for? Our team of experienced professionals is here to help! Reach out to us or call 253.200.3452 during our regular business hours. We’re committed to ensuring you get the right equipment for your event.
Step 2: Submit Your Rental Cart
Once you’ve finalized your Rental Cart, simply submit your order! We’ll review your equipment selection, and if we notice any missing items or need to clarify something, we’ll reach out to ensure everything is perfect for your event.
Important: Please take a moment to review our Rental Agreement, as well as our Rental Policies & Guidelines, Rental Insurance Requirements, and Rental Cancellation Policy. It’s crucial to ensure a smooth and successful rental experience.
Step 3: Sign Your Paperwork
To confirm your rental, you’ll need to sign the Card Authorization Agreement, upload a photo of the front and back of your credit card, and upload a photo of your valid driver’s license or government-issued ID within six days of order submission. For your convenience, you can securely eSign these documents directly through your Account Dashboard. However, if you prefer, you can complete the forms offline and email them to us at Hello@PLAYEventRentals.com
Once your paperwork is complete, your rental order will be officially confirmed; that’s one more task checked off your list. It doesn’t get any simpler than that!
Step 4: We Deliver & Set Up Your Order
On your scheduled delivery day, we will meet you or your authorized representative at the confirmed venue and time specified on your order sheet. Because we include up to one hour of labor for every rental, we’ll handle the setup, test all equipment, and provide a walkthrough of the operation to ensure everything runs smoothly for your event.
* Free setup and strike labor includes one staff member for up to one hour total. Any labor time beyond one hour will be billed to the card on file after the event. If your setup requires additional staff to complete (due to size, complexity, or venue access), extra labor time will also be billed post-event.
Step 5: PLAY
This one is all you! Of course, if you have any questions or need help, we’ll be available via our after-hours phone number to help you.
Have fun, and a great event!
Step 6: WE Breakdown & Takeaway Your Order
After your event, we’ll return to your venue to promptly break down and pack up your order, then return it to our warehouse for a final inspection.
Bonus: Share With Us
We’d love to see how our equipment helped bring your event to life! Share a quick photo with us on our Facebook page, tag our Instagram @PLAYEventRentals, or use the hashtag #RentWithPLAY. We’ll be sure to give you some social media love!
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Need Help?
Contact Us For Expert Advice & Equipment Recommendations
We’ll answer all your questions, walk you through what equipment to use and why, and help you put together the right rental solution for your event.
Since our founding, we have been driven to make every single event and meeting we support a success – no matter how big or small. With our commitment to excellence, you can be assured of flawless service and perfect execution, every time!