Services

Here at PLAY, we make renting A/V and DJ equipment as easy as possible. While we require Delivery & Pickup service for every order, we can also save you time and make planning logistics around your event even easier with two additional services: Setup/Strike and On-Site Audio/Visual Tech.

Learn More About Our Services:

DELIVERY/COLLECTION TERMS

Avoid sitting in traffic and losing precious time on the day of your event! We will deliver your rental order to your event’s location! Here’s how it works:

  • Compile your Rental Cart, include your event information, and submit your order for confirmation.
  • We’ll verify your details and send you our proposed Delivery & Pickup time windows.
  • Confirm these times and we’ll confirm your order. If you are unable to confirm these times, we will cancel your order.
  • On Delivery day, we’ll send you an email and/or text that our driver has left the warehouse and is en route to your event venue.
  • Sign for and take delivery of your order. Setup is typically super easy – and we’ll be available by phone if you need help – and then rock your event!
  • Pack everything up and leave it in the designated spot before our driver arrives for pickup.
  • We’ll take the equipment back to our warehouse, inspect it, and then once it has passed inspection, send you confirmation that your Rental Order is complete!

For full details of our Delivery & Pickup service polices, please read our Rental Policies & Guidelines.

DELIVERY/COLLECTION ZONES

We have divided our service area, the Puget Sound region, into seven different zones for Delivery/Collection rates. Zones are based upon zip code and average commute time from our office. If you city isn’t listed, please email us for which zone your Delivery/Collection zone falls within.

Local: Puyallup, Sumner, Milton, Fife

Zone 1: South Hill, Tacoma, Bonney Lake, Pacific, Lakewood, Federal Way, Auburn*, Spanaway*

Zone 2: Spanaway*, Auburn*, Graham, University Place, Covington, Kent, Des Moines, Sea-Tac, Steliacoom, Orting, Burien*, Fox Island, Black Diamond, Gig Harbor*, Roy, Vashon, Dupont, Renton*

Zone 3: Burien*, Maple Valley, Renton*, Ravensdale, Tukwila, Eatonville, Olalla, Long Branch, Gig Harbor*, Olympia*, Yelm, Vaughn, Buckley, Port Orchard, Issaquah, Newcastle, Lacey, Ashford, Enumclaw, Rainier, Allyn

Zone 4: Seattle, Bellevue, Mercer Island, Medina

Zone 5: Sammamish, Elbe, Bremerton, Olympia*, Grapeview, Tenino, Bainbridge Island, Kirkland, Belfair, Redmond, Snoqualmie, Carnation, Union, Fall City, Seabeck, Shelton, Silverdale, Bothell, Kenmore, North Bend

Zone 6: Suquamish, Woodinville, Mountlake Terrace, Poulsbo, Lynwood, Edmonds, Centralia, Duvall, Packwood, Morton, Kingstron, Mill Creek, Snohomish*, Everett*

Zone 7: Mukilteo, Chehalis, Monroe, Everett*, Snohomish*, Toledo, 

* = Certain Areas

SETUP/STRIKE

Is this service suitable for me?
While most of our equipment is straight-forward and easy to setup, we understand that some of our customers just don’t have the time, or they would rather worry about preparing other aspects of their event. PLAY can make sure your equipment is setup and operating properly, as well as all safety precautions have been taken care of. (No loose wires to trip over!)

And we get it: cleaning up and breaking things down post-event sucks. If you’d rather do anything else after your event—we don’t blame you!—let us know you’d like us to Strike (break down) your equipment. We’ll even leave the designated equipment area cleaner than it was prior to the event.

How do I determine how much time I need?
For most rentals, the answer is typically one 60 minute block for Setup and one 30 minute block for Break Down. If Setup/Strike services go beyond what is contracted, your card on file will be charged for the additional time.

Rates begin at $30 per half-hour. For more information, and to book this service, please click here.

ON-SITE AUDIO/VISUAL TECH

Is this service suitable for me?
If you require additional peace of mind, considering hiring one of our On-Site Audio/Visual Technicians to assist in the operation – and if needed, resolution of any unforeseen problems – with our equipment.

PLEASE NOTE: We cannot troubleshoot, nor operate, any audio/visual/lighting equipment that isn’t ours. And unless renting one of our mixers, a PLAY On-Site Audio/Visual Tech is not a board operator. Furthermore, an On-Site Audio/Visual Tech is not a DJ; we can push play on a playlist of background music—but we cannot select songs or make announcements.

How do I determine how much time I need?
It is up to you, but keep in mind that if you have a band performing, you will need your on-site technician ready to go at least one or two hours prior to your event’s start time for a sound check.

Rates begin at $90 per hour. For more information, and to book this service, please click here.