At PLAY, we’re dedicated to making the rental process for Audio, Visual, Lighting, and DJ equipment as seamless as possible. While Delivery, Setup, Breakdown, and Takeaway are included with every order, we also offer an additional service to save you time and simplify your event planning: On-Site Technician.
Learn More About Our Services:
Delivery & Setup
Breakdown & Takeaway
On-Site Technician
Delivery & Setup
Avoid the hassle of traffic, save precious time, and enjoy one less element of stress on the day of your event with our streamlined Delivery & Setup service. Here’s how it works:
1. Compile your Rental Cart, include your event details, and submit your order for confirmation.
2. We’ll review your information and send you a proposed Delivery & Setup time, as well as a Breakdown & Takeaway time.
3. Confirm these times, and once your paperwork is signed, your order will be confirmed. If you’re unable to confirm, we will cancel the order.
4. On Delivery day, we’ll notify you via email and/or text when our driver has left the warehouse and is en route to your venue.
5. Sign for your order upon delivery and we’ll take care of the setup. You just need to worry about getting ready for your event!
For full details on our Delivery & Setup policies, please review our Rental Policies & Guidelines.
Breakdown & Takeaway
We get it – cleaning up and breaking things down after an event isn’t fun. The best part of using PLAY? You don’t even have to worry about it! We’ll arrive at the agreed-upon Breakdown & Takeaway time to remove the equipment from the venue, and we’ll even leave the designated area cleaner than we found it! Here’s how it works:
1. After your event, check in with our staff and share how everything went with the equipment. As they break down, they’ll ensure you gather all of your personal belongings so nothing accidentally comes home with us.
2. We’ll return the equipment to our warehouse for a final inspection. As long as everything is in good condition, we’ll mark your rental as complete and send you a notification.
For full details on our Breakdown & Takeaway policies, please review our Rental Policies & Guidelines.
On-Site Technician
Is This Service Right for You?
If you need extra peace of mind during your event, consider hiring one of our On-Site Technicians to assist with operating and, if necessary, troubleshooting any issues with our equipment.
Please Note: We cannot troubleshoot or operate any audio, visual, lighting, or DJ equipment that isn’t part of our rental inventory. Unless you’re renting one of our mixers, a PLAY On-Site Technician is not a board operator. Additionally, an On-Site Technician is not a DJ. While we can play background music from a pre-selected playlist, we cannot choose songs or make announcements. If you’re looking for a professional DJ, we recommend DJ Tony Schwartz.
How Do I Determine How Much Time I Need?
It’s up to you, but if a pre-event soundcheck is needed, your On-Site Technician should arrive at least one to two hours before your event’s start time. We’d be happy to provide an estimate over the phone or via email.
Rates begin at $100 per hour. For more information and to book this service, click here.
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Need Help?
Contact Us For Expert Advice & Equipment Recommendations
We’ll answer all your questions, walk you through what equipment to use and why, and help you put together the right rental solution for your event.
Since our founding, we have been driven to make every single event and meeting we support a success – no matter how big or small. With our commitment to excellence, you can be assured of flawless service and perfect execution, every time!