Services

Want to make renting with PLAY even easier? The following services will save you time and make planning the logistics around your event much easier.

DELIVERY/COLLECTION TERMS

Short on time? Want to avoid sitting in traffic? We can deliver your rental order to your event’s location! We have multiple Delivery/Collection services available, which are tiered based on your flexibility to receive your rental order.

  • For scheduling purposes, Delivery/Collection requests must be made 7 days in advance of event date. We will try to accommodate last-minute requests, but cannot guarantee services can be rendered.
  • Rental orders with Delivery/Collection services are still subject to standard Terms & Conditions and stock availability.
  • Please check with the office for information and Delivery/Collection service availability for your event’s date.
  • Rental orders must be placed online, and a minimum rental value of $100.00 is required to qualify for Delivery/Collection services.

DELIVERY/COLLECTION ZONES

We have divided our service area, the Puget Sound region, into five different zones for Delivery/Collection rates. If you city isn’t listed, please Contact Us for which zone your Delivery/Collection zone falls within.

Local: Puyallup, Sumner, Bonney Lake, Fife, South Hill

Zone 1: Tacoma, Parkland, Spanaway, Graham, Auburn, Federal Way

Zone 2: Gig Harbor, Ruston, Vashon Island, Lakewood, DuPont, Roy, Enumclaw, Maple Valley, Kent, SeaTac, Des Moines

Zone 3: Seattle, Bellevue, Kirkland, Woodinville, Issaquah, North Bend, Redmond, Sammamish, Renton, Shoreline, Silverdale, Bremerton, Olympia, Lacey, Ashford

Zone 4: Everett, Lynnwood, Snohomish, Cle Elum, Centralia, Chehalis

ECONOMY DELIVERY/COLLECTION

Is this service suitable for me?
If you are looking for the cheapest Delivery/Collection service available and are flexible with the day and time in which Delivery/Collection may occur, you should choose this service.

When is my rental order Delivered/Collected?
By selecting this service, you allow PLAY to select the day and timeframe in which your Delivery/Collection will occur. Delivery/Collection may occur up to two days prior/following your event respectively, so please make sure your event’s location also has the flexibility to accommodate this service.

Will I be charged for additional nights if you Deliver/Collect two days prior/following my event?
Because you are granting us the flexibility to choose when to Deliver/Collect, no, you will not be charged for additional nights that are beyond what you request.

When will I be notified of my Delivery/Collection date and time?
A text message and email will be sent to you 48-72 hours prior to the intended day of Delivery/Collection. This text will specify the allocated day of Delivery/Collection and a 2-4 hour timeframe in which this may occur.

If you are unable to accommodate this Delivery/Collection window, you will have two options: upgrade to either Day-Specific or Time-Specific Delivery/Collection services, or your Delivery/Collection fees will be refunded and you will be responsible for checking-out and checking-in your rental order for the requested dates. If you choose to cancel your rental order, it will be subject to our cancellation terms of our rental policies.

For rates, please click your zone: Local / Zone 1 / Zone 2 / Zone 3 / Zone 4

DAY-SPECIFIC DELIVERY/COLLECTION

Is this service suitable for me?
This is our most popular Delivery/Collection service. If you require Delivery/Collection to occur on a specific day, but are flexible with the time of Delivery/Collection, you should select this service. An example of this case would be a wedding, starting at 5 pm, with venue access beginning at 9 am.

When is my rental order Delivered/Collected?
By selecting a Day-Specific Delivery service, your rental order is automatically scheduled for Delivery on the scheduled start date of your order, unless specified otherwise.
By selecting a Day-Specific Collection service, your rental order is automatically scheduled for Collection on the scheduled end date of your order, unless specified otherwise.
For this service, PLAY will select a suitable 2-4 hour timeframe in which Delivery/Collection may occur.

When will I be notified of my Delivery/Collection time?
A text message and email will be sent to you 48-72 hours prior to the specified day of Delivery/Collection. This text will specify the allocated day of Delivery/Collection and a 2-4 hour timeframe in which this may occur.

If you are unable to accommodate this Delivery/Collection window, you will have two options: upgrade to our Time-Specific Delivery/Collection service, or your Delivery/Collection fees will be refunded and you will be responsible for checking-out and checking-in your rental order for the requested dates. If you choose to cancel your rental order, it will be subject to our cancellation terms of our rental policies.

For rates, please click your zone: Local / Zone 1 / Zone 2 / Zone 3 / Zone 4

TIME-SPECIFIC DELIVERY/COLLECTION

Is this service suitable for me?
This service is for customers who have strict timeframes in which Delivery or Collection can occur. An example of this case would be a wedding, starting at 5 pm, with no vendor access to the venue prior to 3 pm.

When is my rental order Delivered/Collected?
By selecting a Time-Specific Delivery service, your rental order is scheduled for Delivery and/or Collection at a date and time that you specify. Please contact the office prior to completing a rental order online, to ensure we can meet your Delivery/Collection requirements.

When will my Delivery/Collection date and time be confirmed?
A text message and email will be sent to you 24-48 hours prior to the chosen date of Delivery/Collection. This email and text will confirm your elected day and time for Delivery/Collection to occur.

For rates, please click your zone: Local / Zone 1 / Zone 2 / Zone 3 / Zone 4

SETUP/STRIKE

Is this service suitable for me?
While most of our equipment is straight-forward and easy to setup, we understand that some of our customers just don’t have the time, or they would rather worry about preparing other aspects of their event. PLAY can make sure your equipment is setup and operating properly, as well as all safety precautions have been taken care of. (No loose wires to trip over!)

And we get it: cleaning up and breaking things down post-event sucks. If you’d rather do anything else after your event—we don’t blame you!—let us know you’d like us to Strike (break down) your equipment. We’ll even leave the designated equipment area cleaner than it was prior to the event.

How do I determine how much time I need?
For most rentals, the answer is typically one 30 minute block for Setup and one 30 minute block for Break Down. Only the event of extremely long cable ones would more time be needed. If Setup/Strike services go beyond what is contracted, your card on file will be charged $30 per additional half-hour.

Rates begin at $30 per half-hour. For more information, and to book this service, please click here.

ON-SITE AUDIO/VISUAL TECH

Is this service suitable for me?
If you require additional peace of mind, considering hiring one of our On-Site Audio/Visual Technicians to assist in the operation—and if needed, resolution of any unforeseen problems—with our equipment.

PLEASE NOTE: We cannot troubleshoot, nor operate, any audio/visual/lighting equipment that isn’t ours. And unless renting one of our mixers, a PLAY On-Site Audio/Visual Tech is not a board operator. Furthermore, an On-Site Audio/Visual Tech is not a DJ; we can push play on a playlist of background music—but we cannot program a night, select songs, or make announcements.

How do I determine how much time I need?
It is up to you, but keep in mind that if you have a band performing, you will need your on-site technician ready to go at least one or two hours prior to your event’s start time for a sound check.

Rates begin at $90 per hour. For more information, and to book this service, please click here.