How It Works
Renting with PLAY couldn’t be easier. Here’s our entire audio/visual/lighting equipment rental process, in six steps:
STEP 1: BROWSE OUR GEAR
Visit our Rental Shop and browse our vast inventory of industry-standard equipment. See something you like? Add it to your rental cart.
Don’t speak pro audio? Need help with selecting the right A/V equipment? Can’t find something you are looking for? Our staff of working professionals is ready to share our experiences and help you select the “right” gear for your event. Call us at 253.200.3452 during our normal business hours.
STEP 2: SUBMIT YOUR RENTAL CART
Once you’ve built your Rental Cart, submit your order! We’ll review your list of equipment and, if we think you forgot an item or we need to clarify something in regard to your order, we’ll be in touch so we can get it right the first time.
STEP 3: SIGN YOUR PAPERWORK
As part of the confirmation process, you will need to sign a Card Authorization Agreement & Rental Agreement, as well as upload a photo copy of your valid driver’s license or government-issued photo ID. For your convenience, you can securely eSign these documents within your Account Dashboard. While Adobe Sign offers bank-standard encryption and SSL technology, we understand if you are more comfortable filling out these documents at our office, or emailing them to us at [email protected]
Once your paperwork is signed, your rental order will be confirmed. One more thing to check off your to-do list. It doesn’t get any easier than that.
STEP 4: DELIVERY
On your scheduled Delivery day, we will meet you, or your authorized representative, at the confirmed time specified on your order sheet.
Setup for most orders is self-explanatory, but if A/V equipment just isn’t your thing, you can always hire us to do Setup and Strike!
STEP 5: PLAY
This one is all you! Of course, if you have any questions or need help, we’ll be available via our after-hours phone number to help you.
Have fun and rock the house!
STEP 6: PICKUP
Simply pack your rental order up the best you can—we don’t expect it to be perfect, but do wrap your cables and clean your items to avoid cleaning fees—and store it in the designated area for pickup by our staff.
Want to make renting even easier? Inquire about optional services such as Setup, Strike, and even hiring an On-Site A/V Technician. Click here for details.